Some people say a book’s success is based on luck. Some say it’s the right opportunity at the right time. But the real secret? Publicity. As a book publicist, I have seen firsthand what publicity can do for authors. It is not the same as advertising or marketing. Publicity happens much more organically, and it can be the key factor for an author’s big break.
From Obscurity to Stardom: The Power of Publicity for Authors
Let’s look at four amazing success stories by well-known authors!
Ever Heard of SLOW HORSES?
British spy novelist Mick Herron began his career as an obscure author who wrote mostly for himself. He had a day job, and he didn’t expect his literary career to ever get off the ground, especially when he got dropped by his publishing house due to low sales of his first spy novel, Slow Horses.
His agent reached out to an independent publishing house in New York, Soho Press, for his second book, Dead Lions. At first, it didn’t seem like much had changed. Then, his new publisher nominated him for the U.K. Crime Writers’ Association’s Best Novel of 2013. He went home with the top prize, and the attention immediately increased his sales. A U.K. production company even optioned for television rights for Herron’s book. Even so, it wasn’t life changing.
It wasn’t until four years later when librarian Nancy Pearl raved about Slow Horses on National Public Radio. In the following month, the book sold 20,000 copies—more than the past seven years combined.
His novels boomed in popularity, earning him connections with a British publishing company, allowing him to reissue the two books. The relaunch of his writing career put him in the spotlight, and Slow Horses was picked up by Waterstones, Britain’s largest bookstore chain, as their Thriller of the Month in 2017. This was seven years after the book was originally published.
Herron has now sold over three million copies under his British publisher, and even more in the U.S., as well as being picked up for an Apple TV+ series.
It wasn’t an interview or typical advertisements; Herron’s success came from someone praising his book on public radio. That’s the power of publicity.
Dan Brown: The Role of Timing and Radio Interviews
Timing is everything when it comes to publicity. Authors can go years without being recognized. Thriller author Dan Brown is a perfect example of this. At the start of his career, he was a failed songwriter and an unknown author. His first three books sold less than 10,000 copies each. He signed with a new publisher and a new agent, who released the fourth novel of his Robert Langdon series, The Da Vinci Code. To Brown’s shock, it made its way quickly onto the New York Times bestseller list. This boost of attention drew curious eyes to his other works. Digital Fortress, Angels & Demons, and Deception Point, the first books of the series, soon became bestsellers as well. He has now sold millions of copies.
The difference? Brown dove head-first into publicity for his fourth book. He met with executives of major bookstores as well as smaller ones. He created a new image for himself, one that painted him as a scientific researcher. He deleted all evidence of his weak self-promotion and failed career.
By painting a specific image of himself to go along with his book, he got people’s attention. Not to mention, his rank on the New York Times bestseller list was an instant spotlight on his work. His book was thrilling, gripping, and left people talking about it for years after. However, this wouldn’t have happened without publicity. In a Masterclass episode, which I highly recommend, Brown credits Radio TV Interview Reports (RTIR) a printed publication which was mailed to thousands of media outlets announcing new authors and their availability for interviews. He booked himself on dozens and dozens of radio and TV shows, and then his book began to sell. That mailer has morphed into the National Publicity Summit a virtual meeting where authors can pitch themselves to show bookers via ZOOM. Check it out here: http://j.mp/PR-Summit
Rachael Ray: From Cooking Demonstrations to TV Stardom
A successful career in the writing field can also open up many other opportunities. Everyone knows who Rachael Ray is, whether it is from her TV shows, bestselling books, or product lines. Did you know that her career began with some in-store cooking demonstrations, which led to cookbooks and radio appearances?
Before her big break, Rachael Ray had sold around 10,000 cookbooks and was appearing regularly on her own TV segment. However, working behind the scenes, her publicist was booking her on a number of radio shows to promote two of her cookbooks, Comfort Foods and Veggie Meals. While on these programs, listening in was a friend of the Food Network’s VP of Programming as well as Al Roker the weatherman from The Today Show. Their praise of her segment led to hit appearances on both networks. Then, she received the call from Oprah that launched her daily TV show.
Rachael Ray can trace her “big break” to that one radio interview.
The Real Secret to a Book’s Success: Publicity
I personally worked with Jared Knott, author of Tiny Blunders/Big Disasters. His terrific book began with few reviews and little attention. Westwind created a press kit, book trailer, solicited book reviews, posted on Twitter and other social media. We booked Knott on dozens of radio interviews and podcasts. Jared is an engaging interview and his enthusiasm drove sales. With the newfound spotlight, Tiny Blunders/Big Disasters made its way onto eight Amazon Bestseller lists, and it now has more than 3,000 reviews. At one point the reviews were coming in so fast, we could even watch the number of reviews tick up on Amazon right before our eyes!
Knott says, “It is one thing to have a very good book. It is something else for the world to know about it, like it and want to buy it.” With the help of publicity, his book has kept up its popularity for over a year and is still growing. Knott was very complimentary about our services and has graciously thanked me. “No one gets better or more powerful results in a shorter time than Scott Lorenz of Westwind Book Marketing. He knows the industry inside and out. He and his very professional team know what works, what doesn’t work.” Thank you, Jared!
Even self-published books can become hits with the right publicity. Social media sites such as TikTok allow authors to reach a new audience. Keila Shaheen, self-published author of the book The Shadow Work Journal, became a bestseller thanks to the app. Fellow influencer Kohn Gray (@girldadsos) raved about Shaheen’s work, making many short-form videos about it, leading thousands to purchase the book directly from TikTok Shop. It has now sold over a million copies.
While TV shows and radio programs are still around, social media has taken the new generations by storm. One hit post or video can bring millions of people to an author’s page. It’s a new form of publicity that is already showing its incredible success.
Interviews on podcasts, radio, TV, and print help truly motivated book readers to buy a book. If they like an author interview, they’ll read the synopsis, check out the reviews, and then buy the book. If they like it, those book buyers become advocates themselves and tell their friends, family, and associates. For authors, there are tons of resources out there for publicity. Hiring agents, using social media, and traditional marketing are just some first steps.
Still unsure? Check out this list of 127 ways that publicity can benefit authors.
The Bottom Line: Word-of-Mouth IS FREE, but it takes a financial commitment from the author or publisher to get the publicity going so that word-of-mouth can do its work.
Book publicist Scott Lorenz is President of Westwind Book Marketing, a public relations and marketing firm that has a special knack for working with authors to help them get all the publicity they deserve and more. Lorenz works with bestselling authors and self-published authors promoting all types of books, whether it’s their first book or their 15th book. He’s handled publicity for books by CEOs, CIA Officers, Navy SEALS, Homemakers, Fitness Gurus, Doctors, Lawyers and Adventurers. His clients have been featured by Good Morning America, FOX & Friends, CNN, ABC News, New York Times, Nightline, TIME, PBS, LA Times, USA Today, Washington Post, Woman’s World, & Howard Stern to name a few.
Learn more about Westwind Book Marketing at https://WestwindBookMarketing.com or contact Lorenz at [email protected] or 734-667-2090. Want help titling a book? Check out Scott Lorenz’s new award-winning, bestselling book: Book Title Generator- A Proven System in Naming Your Bookwww.BookTitleGenerator.net
As an author, your website is a brief glimpse into who you are and what you do. In today’s marketplace, readers are looking to connect with their favorite authors, and books can’t promote themselves. Your website is how you attract and maintain readers. So how can you make it more engaging? Let’s take a look at ten suggestions that other authors are using!
Show your book covers
Visuals are the first thing people see when they open your website, so make them eye-catching! Put your books front and center and let them speak for themselves. Book covers convey the genre, tone, and appeal of your books. They are an easy way to add some visual flair!
Your website designer should pick up on the colors of the book cover and use them in the site.
For example, take a look at James Patterson’s website. The background is kept simple and clean, utilizing the colorful book covers as the key visual.
Share about yourself
Readers want to know who you are! Consider adding an about page that shares some interesting information about yourself. Here are some things you could include:
Credentials
Education
Hobbies
Personal achievements
Place of residence
Cultural background
You can pull your author bio straight from your book or create something unique just for your website. Readers are more likely to connect with authors who share similarities with them, so let your personality show!
Add blurbs from reviews
Sometimes other people say it best! Sharing reviews lets potential readers know what to expect from your work. They also add to your credibility, especially when they are from reputable sources such as editorial reviews. When choosing blurbs, keep them short and sharp! Pick ones that encompass the theme or that highlight a key element of your book. Make sure they are different and don’t repeat the same points.
Let’s take a look at Julie Orringer’s website. Before any other information, she shares a review that captures the tone of each tone. Based on a single review, readers who are interested in ambitious and suspenseful stories will probably enjoy Julie’s book The Flight Portfolio. Julie includes reviews from Publisher’s Weekly, Booklist and Kirkus Reviews to name a few.
Create a book trailer
One very effective tactic to promote and publicize your book is to create a “Book Trailer.” A book trailer is like a movie trailer in that it allows someone to preview a book both visually and via audio. A video book trailer brings the book to life and gives the potential reader a sneak peek at the contents. When we create a book trailer, we’ll include it on the author’s website and we’ll post it on YouTube, LinkedIn, Instagram, Twitter and use it in the promotion of a book.
Besides attracting readers of a book’s genre and the immediate visual impact benefit, a trailer can actually improve search engine ranking for an author’s web site. The book trailer on YouTube becomes searchable by key words which are carefully selected to attract interest and drive more traffic to the author’s web site or Amazon page.
The website for the “Bad Love” series by Dr. Kevin Schewe features four of the book trailers Westwind Book Marketing created. The trailers are prominently featured on his website and further suggest the series is ‘movie material’ as it has such strong visuals. Check it out at: https://kevinschewe.com/
Add links to buy your books
What is the main goal of an author website? To get people to buy your books! Make it easy for readers to purchase your books by including big buttons that link to Amazon, Barnes & Noble, Books a Million, The Publisher etc. Don’t make people scroll and search for the link. Put it right under or beside the cover.
If you’re searching for additional book retailers to carry your works, check out this list of America’s biggest booksellers. The top ones include Amazon, Barnes and Noble, and Books-A-Million.
Quote your book
An easy way to get people interested in your books is to put excerpts on your website. Sometimes, readers unfamiliar with your work may not want to commit to purchasing and reading a whole book. Readers can decide if they are interested based on your writing style and subject matter. Pick excerpts that are well-written, set the tone for the book, and aren’t too confusing without context.
You could also consider providing a chapter for free, like author James Clear. He offers a download of the first chapter of his hit book Atomic Habits. Much like a free sample given out at your local grocery store, an excerpt gives readers a taste of what’s to come!
Add media clips or logos
Add clips of your media interviews to your website and be sure to use the logos from media outlets as well. Use the podcaster’s photo, their promo piece for the interview anything that is already created you’ll want to repurpose it. Often when a member of the media wants to interview one of my clients they’ll go to the author’s website. They want to hear and interview and for TV they want to see what you look like before they book the interview.
For example, let’s look at Jay Shetty’s site. Right away, the site plays a video. He includes interviews and clips of his podcast. On his press page, he promotes a variety of content that he has been a part of, accompanied by the logos of well-known platforms, such as The Late Show with Stephen Colbert, The New York Times, Red Table Talk, and more.
Share book awards
Book awards are a great way to position yourself in the industry. One of the reasons to go after book awards is to tell people you’ve WON a few. Don’t be afraid to show off your accomplishments! Much like logos, book awards are easy to recognize and add visual flair. They show that people appreciate your work and that it is worth reading. Additionally, readers may seek out the winners of specific awards if they are looking for a certain genre or topic.
Let’s look at Patrick Asare’s website. He displays five awards for The Boy from Boadua, including the Literary Titan Book Award and the International Impact Book Award. Pretty impressive right?
Create a backlist of your books
Much like a portfolio, a backlist provides readers with the full extent of your work. You never know what will connect with someone, and an older book may have a resurgence. In addition, people who have read your other books will recognize them and be more inclined to check out others.
Take a look at Emma Davies’ site. Right on the home page, she displays a variety of her works, as well as including a books tab in her menu.
Utilize a mailing list
A mailing list is a great way to interact with your readers on a regular basis. You can keep them up to date on new releases, your next projects, promotions, and other updates. It’s been said that with a list of a few thousand avid book buying fans an author can live quite well. If you are not collecting the email addresses of your readers, you are missing an opportunity. Many mailing lists are simple to sign up for, just input your name and your email.
Here are some sites that offer free plans for mailing lists:
For other examples of strong author websites, check out one of my articles on the topic where I’ve benchmarked some of my favorite author websites here.
The bottom line: By utilizing these ten tips, as seen by the success of many popular authors, your website will intrigue readers and keep them coming back for more.
Book publicist Scott Lorenz is President of Westwind Communications, a public relations and marketing firm that has a special knack for working with authors to help them get all the publicity they deserve and more. Lorenz works with bestselling authors and self-published authors promoting all types of books, whether it’s their first book or their 15th book. He’s handled publicity for books by CEOs, CIA Officers, Navy SEALS, Homemakers, Fitness Gurus, Doctors, Lawyers and Adventurers. His clients have been featured by Good Morning America, FOX & Friends, CNN, ABC News, New York Times, Nightline, TIME, PBS, LA Times, USA Today, Washington Post, Woman’s World, & Howard Stern to name a few.
TikTok has become a major hot spot for influencing in a range of different fields. When it comes to the literary world, influencers use this digital platform to promote different books and authors in the TikTok community known as BookTok. Read more about BookTok and its benefits in an article I wrote here.
BookTok’s influence has been taken to the next level with “The Shadow Work Journal,” written by Keila Shaheen. This journal is a spiritual guide based on the concept of “the shadow self” by psychoanalyst Carl Jung. It is meant to help readers acknowledge and repair their deep-rooted emotional wounds. The debut, self-published book is now a bestseller thanks to TikTok. So how exactly did Shaheen rise to BookTok fame?
An Influencer’s Influence
TikTok influencer Kohn Glay (@girldadsos) played a critical part in the book’s success. Glay passionately promoted Shaheen’s work, telling his viewers that they needed Shaheen’s workbook to shepherd them in their spiritual journey. Glay’s viewers began to purchase Shaheen’s journal directly through TikTok Shop. According to The New York Times, “Shaheen went on to sell more than a million copies,” of which almost 700,000 were sold through TikTok Shop.
Targeting the Audience
Shaheen promotes shadow work on her TikTok profile with aura cleansing and sound healing, as well as leading viewers through some of the exercises in her journal. The escalation of Shaheen’s sales further proves a point that I made in my article on BookTok, which is that “many users, especially the younger generations, are drawn to organic promotions directly from their source rather than traditional advertising.” TikTok users want to see videos that are short and straight to the point.
If a video drags on baiting the audience for too long, they’ll lose interest and scroll. TikTok influencing is about catering to short attention spans, which is why influencers like Glay were so effective in their promotion of “The Shadow Work Journal,” diving right in at the beginning of his videos to get people hooked on the topic.
Not only was Glay strategic about his marketing, but his endorsement of Shaheen’s work is authentic and real. It is evident that he truly cares about his viewers discovering shadow work in order to better themselves, and this is what made his influence so impactful.
TikTok Sells
As stated in The New York Times, Shaheen has made history with TikTok “by fully harnessing its potential not just for marketing, but for direct sales.” Glay’s viewers were directly influenced by his videos on Shaheen’s work, which caused them to switch tabs and purchase it immediately through the app. This is a true testament to the ability TikTok has not only to market and promote, but to actually sell a book. With over 1 billion users, TikTok has the potential to not only reach a wide market, but its rapid and convincing format has proven to convert leads to meaningful sales.
Bending the Rules of Becoming a Bestseller
Shaheen signed with publisher Simon & Schuster after her book became a bestseller. She was able to reach this point solely because of the way the app launched her into success. Agent Albert Lee of United Talent Agency told The New York Times, “It breaks all the rules of what makes a best seller,” because the book was self-published by an unestablished author with no expansion beyond the United States. Shaheen is a prime example of the truly revolutionary things TikTok is doing for authors.
For advice on jumping on the TikTok train, check out David Alan Arnold’s Facebook Group called How to Grow on TikTok. He is the author of Help From Above as well as the Deadliest Catch helicopter cameraman, and he has 1.8 million followers on TikTok (@davidalanarnold). “I will show you the good and the bad,” Arnold says, “Let’s help each other grow.”
The Bottom Line: Start growing a profile on TikTok now! Use the app to your book’s advantage, and you could be the next author to go from debut to bestseller.
Book publicist Scott Lorenz is President of Westwind Communications, a public relations and marketing firm that has a special knack for working with authors to help them get all the publicity they deserve and more. Lorenz works with bestselling authors and self-published authors promoting all types of books, whether it’s their first book or their 15th book. He’s handled publicity for books by CEOs, CIA Officers, Navy SEALS, Homemakers, Fitness Gurus, Doctors, Lawyers and Adventurers. His clients have been featured by Good Morning America, FOX & Friends, CNN, ABC News, New York Times, Nightline, TIME, PBS, LA Times, USA Today, Washington Post, Woman’s World, & Howard Stern to name a few.
If you’ve written a book and are ready to publish it, you may be wondering what to do next. Fortunately, you’ve come to the right place. We’ve compiled this handy author’s checklist to help you navigate through the publishing phase and beyond. By following it, you can set your book up for unparalleled success.
Choose the Right Title
There’s no denying your title can make or break the success of your book. It’s what will attract readers and get your book noticed. If you’re unsure of how to name your book, I encourage you to check out my award-winning bestselling book, “Book Title Generator: A Proven System in Naming Your Book.” I implore you to consider all options in the quest for the perfect book title. From using numbers, alliteration, idioms, and keyword research, Book Title Generator covers them all.
It’s packed with solid tips and tricks that will help you craft the best title for your book.
Get a Compelling Book Cover
The truth is readers and media members will judge a book by its cover. That’s why it’s important to ensure your cover is professional and ideal for your target audience. Fortunately, there are plenty of incredible book cover designers on websites like Book Covers for All and Killer Covers. It’s a good idea to visit some bookstores to get some inspiration for your cover. Also, don’t forget to check out my article on the “46 Book Cover Designers to Create Your Best-Selling Cover.”
Ask for Feedback
As a writer, it’s easy to spend hours upon hours trying to perfect your writing. While your opinion of your book matters, the feedback of others can be invaluable. Ask friends, family, acquaintances, and those in the industry to give your book a fresh set of eyes. Not only are they likely to help you catch typo and grammar issues, but they might also give you some ideas on how to tighten up and improve your book. In the end, trust book professionals when it comes to the make-or-break decisions.
Hire an Editor
By hiring an editor, you can receive professional feedback on your book. Before you commit to one, however, make sure you check out their portfolio and references. Not all editors are created equal, and you want to ensure the one you choose has the skills and experience to set your book up for success. Take a look at my article on “How Editing, Copyediting, and Proofreading Make Your Book Shine.”
Figure Out Your Target Audience
Target audience refers to the people who will buy and read your book. Think about your genre and theme to determine who they might be. Make sure the Amazon categories you select are relevant and focused about the topic and genre and not general in nature. Once you nail down your audience, you’ll find it easier to promote and market your book.
Design a Book Marketing Strategy
Before you publish your book, think about book marketing. Will you create a standalone website for it? Do you have plans to promote it via Facebook, Twitter, and other social media outlets? Or will you host book signings and mail review copies of your book to members of the media and potential reviewers? When it comes to book marketing success, having a plan that you execute well is just as important as the creativity that went into writing your book.
Consider a Literary Agent
There are many benefits of working with a literary agent. Depending on the agent you choose, they can pitch your book to their known publishing contacts and give you a competitive edge. Many publishers will only work with agents because they ‘vet’ the books and ‘weed out’ the books that are not a good fit for their publishing house. To find the right agent check out my article about “How to Sign a Top Literary Agent” on my blog Book-Publicist.com.
Decide Whether to Use a Distributor
A distributor delivers books to retailers. Since most libraries and bookstores won’t usually accept sales pitches and books from self-published authors, a distributor may be worth exploring. By working with one, you can bridge the gap between you and large audiences.
Figure Out When to Publish
Contrary to popular belief, the holiday season isn’t the best time to publish your book. If possible, publish your book at any other time. January, February, and March are ideal because the weather is usually colder, and people are stuck inside with more time to read. If you are deciding to publish in December or January, choose January because you’ll have a new copyright date. If you publish in December, it’ll look one year old in January even though it’s only been out one month.
The Bottom Line: Remember, pilots use checklists before each flight and authors need a checklist before they hit “publish!”
Book publicist Scott Lorenz is President of Westwind Communications, a public relations and marketing firm that has a special knack for working with authors to help them get all the publicity they deserve and more. Lorenz works with bestselling authors and self-published authors promoting all types of books, whether it’s their first book or their 15th book. He’s handled publicity for books by CEOs, CIA Officers, Navy SEALS, Homemakers, Fitness Gurus, Doctors, Lawyers and Adventurers. His clients have been featured by Good Morning America, FOX & Friends, CNN, ABC News, New York Times, Nightline, TIME, PBS, LA Times, USA Today, Washington Post, Woman’s World, & Howard Stern to name a few.
If so, tell us a little about your book. What is the title? Do you have a publisher? What is the publish date? How many pages is your book? What is the cost? Do you have web site? What is your specific goal I.E., to make money, raise awareness, get the attention of an agent or publisher, sell the story to a movie or TV studio or something else?
Submit the form below with this information and we’ll get back to you as soon as possible. Thank you!
Instagram has over 1 billion users. So, it’s no surprise that many authors are using the platform to sell their books. With an established Instagram account, they’re able to build strong relationships, drive interest, and boost sales. If you’re an author who would like to use Instagram to your advantage, check out the Instagram accounts listed below. Follow them and engage as you like. They can give you a good idea of how authors are using the one of fastest growing social media platforms.
The New York Times bestselling author of The Kennedy Curse and The 20th Victim loves to repost pictures of children enjoying his books. His account is also full of giveaways, announcements about upcoming releases, and inspirational quotes he lives by.
Dan Brown posts about his virtual story times as well as photos of his life in New England and yellow lab, Winston. He also features occasional quotes from some of his top books like The Lost Symbol and The Da Vinci Code.
From the moment you look at Janet Evonovich’s Instagram, you’ll notice plenty of color. She fills her profile with bright and cheery photos of Hot Six, Twisted Twenty-Six and other recent books she wrote. There’s also a lot of details about book signings and new releases.
Malcolm Gladwell’s latest posts are all about his book Talking to Strangers. His Instagram is also packed with photos of him on Jimmy Kimmel Live, NPR Radio, Book Tube, and other places he’s been interviewed.
While Jon Krakauer’s posts of his political views, travels, and adventures are interesting, his catchy description is particularly noteworthy: “I write books for a living. Been toiling in the writing factory for more than 35 years. Not writing is way more fun.” Some of his most popular books include Embrace the Misery, Gates of the Arctic, and Living Under the Volcano.
Mitch Albom, author of Finding Chika and The Next Person You Meet in Heaven is an avid user of the Instagram story feature. He posts short stories to promote his interviews, podcasts, and Say Detroit, a non-profit organization he started to support underprivileged people in Detroit.
Tony Robbins’ Instagram is nothing short of inspirational. It’s filled with powerful quotes by him and information about non-profits he believes in. He also scatters several funny memes throughout. Robbins wrote The New Money Masters and The Path.
On Jay Shetty’s Instagram, you’ll find sayings from his current and upcoming books like Think Like a Monk. Here’s one that really stands out: T.I.M.E Daily Routine: Thankfulness, Insight, Meditation, Exercise.
Joanna Gaines, author of Magnolia Table and We are the Gardners uses her Instagram account to share lifestyle photos of her and her family. She keeps it pretty personal and makes it easy for followers to get a feel for the everyday happenings in her life.
Since Dashama is a “happiness expert” in addition to author of Journey to Joyful, her profile features positive quotes, pictures of her practicing yoga and meditating, and a story Q&A session where she answers her follower’s questions. She posts frequently new videos of various activities in the most incredible settings.
The Bottom Line: Use Instagram to grow and expand your audience.
Book publicist Scott Lorenz is President of Westwind Communications, a public relations and marketing firm that has a special knack for working with authors to help them get all the publicity they deserve and more. Lorenz works with bestselling authors and self-published authors promoting all types of books, whether it’s their first book or their 15th book. He’s handled publicity for books by CEOs, CIA Officers, Navy SEALS, Homemakers, Fitness Gurus, Doctors, Lawyers and Adventurers. His clients have been featured by Good Morning America, FOX & Friends, CNN, ABC News, New York Times, Nightline, TIME, PBS, LA Times, USA Today, Washington Post, Woman’s World, & Howard Stern to name a few.
If so, tell us a little about your book. What is the title? Do you have a publisher? What is the publish date? How many pages is your book? What is the cost? Do you have web site? What is your specific goal I.E., to make money, raise awareness, get the attention of an agent or publisher, sell the story to a movie or TV studio or something else? Submit the form below with this information and we’ll get back to you as soon as possible. Thank you!